Sunday, November 8, 2009

Chelsie M's Writing Effective E-mails


Writing effective e-mails in the workplace is relatively easy. However, e-mailing in a work place is much different than writing e-mails to your friends. There are several import things to take into consideration when writing e-mails to within your workplace. These important features of an e-mail include subject lines, your recipients, the message content, your signature in the e-mail, and attaching documents to an e-mail.

Subject Lines
You may ask why subject lines are so important. In work place writing, the content of your subject line can be the difference in whether or not your e-mail gets read or deleted. Many people receive tons of junk mail to their e-mail accounts every day. Therefore, be sure to make your subject like eye catching. A good way to get the attention of your colleagues or employee is to use all capital letters.

Recipients
In the work place, many people tent to send e-mails to multiple recipients. This is something you have to be careful of when writing e-mails. When sending e-mails to multiple recipients in your workplace be sure that the e-mail message pertains to all of your recipients. If your message does not pertain to your whole audience then you may want to write several different messages.
Another thing to worry about while e-mailing in your workplace is replying to messages. Sometimes people tend to reply to e-mails that have been sent to them. But instead of just replying to the sender they reply to everyone the message has been sent to. So be careful of this.
One last thing to worry about is forwarding e-mails that have been sent to you. Be sure to get the approval to forward a message from the sender before you forward the message.

Message Content
It is important to remember that people in the workplace are fairly busy. Therefore, they do not have all day to sit and read e-mails. Because of this, it is important to state the purpose of your message in your first sentence. You want your reader to be able to easily skim your message. A way to make this easier for your reader is to your topic sentences in all of your paragraphs.
It is also important to remember that your message is being read on a computer screen and it is much easier if it can be read on a single screen. You should also know that paragraphs within your e-mail should not be longer than a single page if your e-mail happens to be longer than one screen.
Block formatting is typically used in e-mail messages. Block formatting means no indentations of paragraphs and only a single white space between each line. Other formatting issues in e-mailing are things like bold print, italics, underlining, bolded text, tables, graphs, and number lists. These features are not affective in e-mails writing.


Signatures

In e-mail messages where your names appears next to your e-mail in the “From” line it is appropriate to include your name at the end of your e-mail. This is called the signature.

Attachments
Attachments are very common in workplace e-mail messages. Attachments can include proposals, reports, contracts, etc. Attachments are appropriate to be sent when:
1. Your message is long or lengthy
2. Formatting of the document is important
3. The visuals are important
4. If the document with be printed by your reader
I would say that perhaps the most important thing about attachments you should remember is to make reference to it within your message so that your reader knows you are attaching a document.



References
Dobrin, Sidney I; Keller, Christopher J; Weisser, Christian R. Techical Communication in the Twenty-First Century. New York: Pearson Custom Publishing.

8 comments:

  1. Good job on going over the key points of writing effective e-mails in the workplace. You have orhanized the information nicely, which makes it easy to read and refer to for specific information. Great job!

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  2. Excellent first blog post straight to the point on how to write a professional email. I really liked the sub titles explaining what to put in subject line and for the message part. And i also agree the information is easy to read and understand

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  3. Great job!I think that the information that is given in this blog about e-mails is a useful tool for future reference when writing in the workplace. Excellent organization Chelsie.

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  4. Chelsea, I liked how in the opening paragraph you state, “Writing effective e-mails in the workplace is relatively easy,” you make it sound simple which is good to do. I liked how for each new subject, you started a new paragraph and created a heading, this is helpful in making the blog more efficient. As far as suggestions, you can maybe use a concluding paragraph to sum up your whole post. Overall, an excellent post and it is something that I will look at when I need to write an effective e-mail.

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  5. Chelsea, great job on your first blog post. Your information was clearly written and very easy to understand. Your blog has a lot of information that could be very helpful and reliable to people who need information on writing emails. Good job.

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  6. Great Job on the post! You really fit a lot of great information in the post. I really like what you said about recipients, as I have had bad experience with this at work. There is nothing more frustrating than receiving emails that do not pertain to you!

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  7. more voice needed....blog writing isn't academic writing...you need to tell your stories in addition to giving information

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